If you haven't received your order yet, please contact us here.
We process and ship your orders as quickly as possible. Therefore, orders can’t be edited once they’ve been placed. If you need help, please contact us here.
Please allow 1-5 business days for your order to be processed. Most shipments will take an additional 1-7 business days. See our Shipping Policy for more information.
When package is scanned by our shipping provider. You'll receive an email with the tracking number included.
We do not offer credits or refunds for price adjustments and don't price-match competitors or dealers.
No. ROUS gift cards are not available for purchase at this time.
At this time, ROUS does not run promotions or discounts.
Please email contact us here.
All of our products are made in the USA.